Terms of Service and Privacy Notice

Spirelight Student Transcription is a tool that takes audio you upload, runs it through a transcription provider, and shows the result in your browser so you can edit, label speakers, and download the transcript. It is built and run by Spirelight, a small company in Denmark.

It is free for students at Danish higher-education institutions. Anyone else can use it with paid hours or a subscription (see section 4).

Anyone can create an account with a working email address.

Students at recognised Danish universities, university colleges and similar institutions get free monthly hours. We recognise this from your email address at the institution (for example @ku.dk, @au.dk, @ruc.dk, @sdu.dk, @aau.dk, @dtu.dk, @cbs.dk, @itu.dk).

If you have left your institution or your account is no longer active there, the free hours are no longer meant for you. You can keep using the service with paid hours or a subscription.

You sign up with your email and a password. We will send you a six-digit code by email, or ask you to set up an authenticator app, to confirm the email belongs to you. Keep your password and your authenticator app to yourself; you are responsible for what happens on your account.

Accounts with a student email from a recognised Danish institution get free audio transcription every calendar month, currently 7 hours. Unused free hours do not carry over to the next month.

Anyone can buy extra hours at 15 kr per audio hour. Bought hours are paid in advance, never expire, and are non-refundable.

The subscription, Spirelight Plus, costs 100 kr per month and includes 10 audio hours per billing period. Unused subscription hours do not roll over to the next period. You can cancel at any time; the cancellation takes effect at the end of the period you have already paid for.

Usage is measured by the length of the audio you transcribe. We use free hours first, then subscription hours, then bought hours.

All prices include 25% Danish VAT (moms). Payments are processed by Stripe; we never see your full card details. At checkout you agree that we deliver the hours or start the subscription immediately, and you accept that this ends your 14-day right of withdrawal (fortrydelsesret) under Danish consumer law.

• Your email address.
• The audio files you upload.
• The transcripts produced from those files, including any edits, speaker labels, and notes you add.
• Basic usage logs (number of files, total minutes per month) so we can manage capacity and prevent abuse.
• Sign-in events and timestamps for security.
• If you pay: what you bought, when, and the amount. Stripe holds the payment details.

We do not sell or share this data with advertisers. We use it only to run the service, support you when you ask, and look at aggregated usage to decide what to build next.

Your account, transcripts, and usage logs are stored in Google Firebase (Firestore and Cloud Storage). Audio files are sent to AssemblyAI to produce the transcript and are kept on our storage so you can replay them in the editor.

AssemblyAI processes the audio under their own terms and privacy policy. We picked them because they are GDPR friendly and do not train models on customer data by default.

The transcript and any audio you upload belong to you. We do not claim ownership. Use what you produce for your studies, your research, your podcast, or anything else that does not break the law.

If you upload audio that contains other people speaking, you are responsible for having permission to record and process them, and for following any rules your university or research ethics committee has set.

You can share a transcript with someone else by generating a link from inside the app and choosing whether they can view, comment, or edit. The recipient has to sign in with their own account and accept these same terms before they see anything.

Anyone with edit access can change the transcript text and speaker labels. Anyone with comment access can add notes. You can revoke a link or remove a person from the access list at any time.

• Upload audio that you do not have permission to process.
• Use the service to transcribe content that is illegal where you live.
• Try to break, probe, or overload the service or other users’ accounts.
• Resell access or treat this as an SLA-backed product. It is run by a small team.

We try to keep the service stable, but we do not guarantee uptime, accuracy of transcripts, or that your data will never be lost. Keep your own copies of anything you cannot afford to lose. If you have paid, this does not limit any rights you have under mandatory Danish consumer law.

You can ask us to delete your account at any time by emailing andreas@spirelight.net. We will remove your transcripts, audio, and account record within 30 days. We keep payment records for as long as Danish bookkeeping law requires. Bought hours that are unused when you delete your account are not refunded.

If we make material changes, we will ask you to accept the new version next time you sign in. Small wording fixes do not require re-acceptance.

Email andreas@spirelight.net. If you have a privacy complaint you believe we have not handled, you can also contact the Danish Data Protection Agency (Datatilsynet).